ECTS - Adding New User to Collab Portal

Topics: Internet/Extranet Edition
Aug 10, 2010 at 2:13 PM

Hello,

I am running into a problem when the user is invited I get an email with the password. But when I try to logon using this password, I am unable to login.  I get "The server could not sign you in. Make sure your user name and password are correct, and then try again." The only option I have is to reset the password and then the user can login.

If anyone can help me out with this I been stuck for 2 weeks now. 

Thanks,

Dale

Aug 12, 2010 at 2:23 PM

Any help please?