World Clock and Weather web part error OnPreRender

Topics: Corporate Intranet Edition, Enhanced Blog Edition, User Group Edition
Mar 10, 2009 at 7:28 PM

Hi,

We have installed World Clock and Weather web part in our environment and added this web part to Mysite home page. But when I try to modify this web part it is giving me the following error:

"WebPart Error :: Method Name - OnPreRender :: [MESSAGE] - Root element is missing. "

and somtimes the following error:

WebPart Error :: Method Name - OnPreRender :: [MESSAGE] - The 'link' start tag on line 7 does not match the end tag of 'head'. Line 7, position 457.

Also when I try to search a city to add to the web part, it gives me the following error:

"ToolPart Error :: Method Name - SearchButton_Click [MESSAGE] - Root element is missing. "

The version information of the web part that I am using is:

File Name: CKS.Bamboo.WorldClockAndWeather

Version: 1.0.0.0

File Version: 1.0.15.0

This is impacting a large group of users. Please suggest any troubleshooting steps or hotfix(if any).

Thanks,

Megha